Non-Emergency Medical Transportation
With the Extra Mile Type of Care
Getting to a medical appointment isn’t always as simple as getting into a car.
For seniors, wheelchair users, patients recovering from procedures, and individuals with special mobility needs, getting from home to a healthcare facility can require additional assistance, patience, and care.
That’s where America West Medical Transportation comes in.
America West provides professional Non-Emergency Medical Transportation (NEMT) throughout Northern California, including Ambulatory Transportation, Wheelchair Transportation, Stretcher and Gurney Transportation, and Special Needs Transportation.
But what makes the experience different goes beyond the vehicle. It’s what America West calls “The Extra Mile Type of Care.”
For seniors, wheelchair users, patients recovering from procedures, and individuals with special mobility needs, getting from home to a healthcare facility can require additional assistance, patience, and care.
That’s where America West Medical Transportation comes in.
America West provides professional Non-Emergency Medical Transportation (NEMT) throughout Northern California, including Ambulatory Transportation, Wheelchair Transportation, Stretcher and Gurney Transportation, and Special Needs Transportation.
But what makes the experience different goes beyond the vehicle. It’s what America West calls “The Extra Mile Type of Care.”
NEMT Is More Than Getting From Point A to Point B
Imagine an elderly parent who has an important doctor’s appointment but can no longer drive.
A wheelchair user needs transportation to a recurring dialysis appointment. A patient is ready to leave the hospital after a procedure but needs to remain on a stretcher for the journey home.
In each situation, transportation is only part of the need.
The passenger may also need someone who is patient. Someone who takes the time to help. Someone who understands that behind every scheduled ride is a person—and often a family member who wants to know their loved one is being cared for.
That’s the philosophy behind America West’s Extra Mile Type of Care.
Drivers and staff strive to provide compassionate assistance that goes above and beyond the basic expectations of transportation, helping make the experience more comfortable for patients and their families.
Book a RideA wheelchair user needs transportation to a recurring dialysis appointment. A patient is ready to leave the hospital after a procedure but needs to remain on a stretcher for the journey home.
In each situation, transportation is only part of the need.
The passenger may also need someone who is patient. Someone who takes the time to help. Someone who understands that behind every scheduled ride is a person—and often a family member who wants to know their loved one is being cared for.
That’s the philosophy behind America West’s Extra Mile Type of Care.
Drivers and staff strive to provide compassionate assistance that goes above and beyond the basic expectations of transportation, helping make the experience more comfortable for patients and their families.
Medical Transportation for Different Mobility Needs
Every passenger is different, which is why America West provides several types of NEMT services.
Ambulatory Transportation
For passengers who can walk independently or with some assistance, Ambulatory Transportation provides a dependable option for doctor’s appointments, dialysis, chemotherapy, rehabilitation, follow-up visits, and other non-emergency trips.
Sometimes the extra mile is as simple as slowing down, offering a helping hand, and making sure a passenger feels comfortable before the vehicle ever leaves.
Wheelchair Transportation
America West provides Wheelchair Transportation using accessible vehicles equipped to accommodate passengers who need to remain in their wheelchairs during the trip.
Drivers assist passengers through the transportation process with an emphasis on safety, dignity, and comfort.
LEARN MOREDrivers assist passengers through the transportation process with an emphasis on safety, dignity, and comfort.
Stretcher & Gurney Transportation
For patients who cannot comfortably or safely travel while seated, America West offers Stretcher Transportation and Gurney Transportation. This can include post-surgical patients, individuals with significant mobility limitations, hospice and palliative care patients, and non-emergency transfers between healthcare facilities.
When someone is already dealing with recovery or a difficult medical situation, a calm and compassionate transportation experience can make a meaningful difference.
LEARN MOREWhen someone is already dealing with recovery or a difficult medical situation, a calm and compassionate transportation experience can make a meaningful difference.
Special Needs Transportation
America West also provides Special Needs Transportation for children and adults who may require additional support due to developmental, physical, behavioral, or sensory needs.
Here, patience matters.
Drivers and staff understand that passengers may have different comfort levels and needs. The goal is to create an experience in which the individual is treated with respect, compassion, and dignity.
LEARN MOREHere, patience matters.
Drivers and staff understand that passengers may have different comfort levels and needs. The goal is to create an experience in which the individual is treated with respect, compassion, and dignity.
The Extra Mile Type of Care
A medical transportation company can have the right vehicles and equipment. But ultimately, people take care of people. That’s where America West has built its reputation.
The Extra Mile Type of Care means looking beyond the scheduled pickup and drop-off. It means recognizing when a passenger needs a little more assistance. Being patient when getting into the vehicle takes longer than expected. Helping family members feel comfortable with the transportation arrangements. And treating each passenger like a person rather than simply another trip on the schedule.
For patients, those moments can make an unfamiliar journey feel more comfortable.
For family members, they can provide reassurance that someone they care about is being treated with compassion. And for America West, it’s simply part of doing the job the right way.
For family members, they can provide reassurance that someone they care about is being treated with compassion. And for America West, it’s simply part of doing the job the right way.
Need a Ride? Let America West Go the Extra Mile.
Whether you need Ambulatory Transportation, Wheelchair Transportation, Stretcher Transportation, Gurney Transportation, Special Needs Transportation, or another Non-Emergency Medical Transportation service, America West is ready to help.
Because getting you where you need to go is only part of the journey. It’s how you’re treated along the way that matters.
